Privacy Policy

1. Introduction

Kaizen Automation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By accessing or using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Data: Name, email address, phone number, company name, and other contact information you voluntarily provide when contacting us or requesting our services.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our service
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer

4. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect the personal data we process.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update or delete your information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Services

We may employ third-party companies and individuals to facilitate our services ("Service Providers"), provide services on our behalf, perform service-related services, or assist us in analyzing how our services are used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use both session and persistent cookies for the purposes set out below:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Allow us to remember choices you make
• Targeting Cookies: Used to deliver relevant content and advertisements

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

10. Children's Privacy

Our services are not intended for use by children under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@teamkaizenautomation.com
• By phone: +44 7418 364886
• By mail: Kaizen Automation, 123 Automation Street, London, UK